Hostess - Luxury Jewellery Showroom

5 days ago

Kala Ghoda Mumbai Maharashtra, India Onkar Placement Full time

**Job Title**: Hostess - Luxury Jewellery Showroom
**Location**: Kalaghoda
**Industry**: Jewellery (Gold / Diamond / Lab-Grown Diamond)
**Salary**: Up to ₹50,000 per month (based on experience and skillset)
**Reporting To**: Showroom Manager / Retail Head

**Job Summary**:
**Key Responsibilities**:

- Greet and welcome customers in a professional, courteous, and warm manner.
- Manage the customer waiting area and coordinate the flow of clients to the appropriate sales executive.
- Maintain guest records, offer refreshments, and ensure customers are comfortable during their visit.
- Handle basic queries related to store layout, collections, appointment schedules, etc.
- Coordinate with the in-store team to ensure mínimal waiting time and seamless customer engagement.
- Maintain a high level of grooming and presentation at all times to align with luxury brand standards.
- Support front desk activities such as appointment confirmations, walk-in registrations, and client follow-ups, as needed.
- Ensure the ambiance and cleanliness of the customer lounge/reception area are maintained throughout the day.

**Key Requirements**:

- Minimum 1-3 years of experience in hospitality, luxury retail, aviation, or customer service roles.
- Excellent verbal communication skills in English and at least one regional language.
- Presentable personality with high grooming standards.
- Ability to remain calm under pressure and handle high-profile clientele with discretion.
- Prior experience in a jewelry showroom or luxury retail is preferred.

**Education Qualification**:

- Graduate or Diploma holder in Hospitality / Communications / Business Administration preferred.

**Soft Skills Required**:

- Strong interpersonal and customer relationship management skills.
- Attention to detail and a proactive approach.
- Professional etiquette and emotional intelligence.
- Positive attitude and ability to adapt to high-end retail environments.

Pay: ₹45,000.00 - ₹50,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kala Ghoda, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

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