Hostess

**Key Responsibilities**:

- **Greeting and Seating Guests**:

- Welcome guests warmly as they enter the café.
- Manage the seating chart and guide customers to their tables promptly.
- Provide menus and inform guests about daily specials or promotions.
- **Managing Reservations**:

- Handle phone calls and online reservations professionally.
- Coordinate seating to minimize wait times and maximize table usage.
- **Customer Service**:

- Address guest inquiries, concerns, or special requests with professionalism.
- Assist with takeaway or delivery orders if necessary.
- Provide a friendly and helpful attitude to ensure guest satisfaction.
- **Coordination with Staff**:

- Communicate effectively with servers, baristas, and the kitchen team to ensure a seamless service flow.
- Inform the team about guest preferences, allergies, or special occasions.
- **Maintaining a Clean and Organized Environment**:

- Ensure the hostess station is clean, stocked, and presentable.
- Monitor the dining area to maintain a pleasant atmosphere.
- **Promoting the Café**:

- Be knowledgeable about the café's offerings, including menu items, promotions, and events.
- Engage with guests to build rapport and encourage repeat visits.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)

Work Location: In person