Service Advisor

17 hours ago


Perungudi Chennai Tamil Nadu, India DJH Renault Full time

**Service Advisor qualifications and skills**
- Diploma required
- Bachelor’s degree or 5+ years’ service advising experience
- Extensive knowledge of automotive industry and parts
- Excellent communication and organizational skills
- Ability to communicate equally well with mechanics, customers and senior management
- Familiarity with R.O. Writer preferred, but not required

**Service Advisor responsibilities and duties**
- Greet customers when they arrive at the parts and service center and direct them to an available mechanic
- Consult with mechanics about necessary repairs and possible alternatives to expensive work
- Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
- Answer questions about service outcome (after consulting with mechanic if necessary)
- Advise customers about warranty protections and potential cost savings
- Help customers decide between trading in a car and fixing it through our shop
- Manage and oversee the service center’s workflow and scheduling
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Perungudi, Chennai, Tamil Nadu (required)

Ability to Relocate:

- Perungudi, Chennai, Tamil Nadu: Relocate before starting work (required)

Work Location: In person


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