Sys Admin Wintel

5 days ago

Mumbai, India Quess IT Staffing Full time

**About Us**

“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”

**About Company**

**Roles and Responsibility**

**Job Description**:

- CPU, Disk and Memory monitoring using tools provided by customer
- Disk management - creating partitions for the different types of servers
- Disk space management for OS partition(s)
- System Log file management
- User account management
- Incident and Request Services monitoring
- Fulfillment Management
- Hardware Inward/Outward/Rack-Stack/Power-On
- Call Logging with OEM (Hardware/Software) and Troubleshooting with them end-to-end
- Agent Installation
- Software Installation/Removal
- OS Hardening (VA/IPT)
- Infra Provisioning (Virtual/Physical)
- File Copy/Movement
- Backup/Restoration Management using Tools provided by customer
- OS installation and Troubleshooting
- Operating System Compliance Management
- Integration with customer Tools (SOP will be by customer)
- Hardware Firmware upgradation along with Hardware Vendor (Coordination with OEM)
- Applications, as described in process document.
- Escalation of user queries to customer IT Team

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