Service Officer-rl-emerging Market

2 weeks ago


Punjab, India Kotak Mahindra Full time

**Role-Service Delivery Officer**

**JOB ROLE**:

- Handling personalized service requests of customers.
- Generation of timely business MIS.
- Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
- Coordination with CPC/RPC/Investment desks for account opening of customers.
- Managing complaints of customers and ensuring their resolution within TAT.



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