Receptionist

5 days ago

Bengaluru Karnataka, India spiderfocus solutions Full time

**Job Positon - Salon Receptionist**

**Experince - 1 year**

**Job Location - AECS Layout, B block, Brookefield,Bangalore, Karnataka**

**Qualifications
-**:

- **High school diploma or equivalent**

**Gender - Only Female**

**Language**:
**English (required)**
**Hindi(good to know)**

**Schedule**:
**Day shift (11AM-8PM)**
**Weekend availability(saturday and sunday non-negotiable)**

**Responsibilities**:
1. Customer Service:

- Greet clients warmly and ensure a positive first impression.
- Answer phone calls, respond to inquiries, and provide information about salon services.
- Assist clients with booking appointments, cancellations, and rescheduling.
- Address client concerns or issues with tact and professionalism.

2. Appointment Management:

- Schedule and confirm appointments using salon management software.
- Maintain an organized and efficient appointment calendar.
- Coordinate with stylists to ensure optimal scheduling and mínimal downtime.
- Manage walk-in clients and accommodate them based on availability.

3. Administrative Support:

- Perform general administrative tasks such as data entry, filing, and record-keeping.
- Process payments, issue receipts, and handle cash transactions accurately.
- Manage and maintain salon product inventory.
- Keep the reception area clean, organized, and inviting.

4. Client Relations:

- Build and maintain positive relationships with clients.
- Collect and update client information, including contact details and preferences.
- Communicate special promotions, events, or salon updates to clients.

5. Team Collaboration:

- Coordinate with salon staff to ensure smooth communication and efficient operations.
- Communicate client preferences or special requests to stylists or technicians.
- Collaborate with the Salon Manager to address any issues or improvements in the reception area.

6. Compliance:

- Ensure compliance with health and safety regulations.
- Adhere to salon policies and procedures.
- Stay informed about salon services, products, and promotions.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to Relocate:

- Bengaluru Urban, Karnataka: Relocate before starting work (required)

Work Location: In person

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