Tele Counselor

3 days ago

Mohali, India Ocean Bird Abroad Services Full time

Job description

**Ocean Bird Abroad Services** is one of the North India’s largest education consultancy providing fair counseling to students aspiring for further education in Canada, New Zealand, Australia, Europe, UK, USA, Ireland etc. Company represents more than 500 educational institutions globally and has a network of 2 offices in India.

We are looking for **Tele Counselor** for our **Mohali Branch**.

KRA's Tele caller
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

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