Production Editor

**Reporting to Project Manager - Licensing**

**Overview**

**About Packt**

**Key Responsibilities**
- Coordinate with internal teams to ensure the seamless delivery of publication assets as outlined in the project plan, maintaining a focus on top-notch quality throughout the process.
- Perform thorough quality checks on the published catalogue to guarantee excellence, and proactively identify and address any issues that may arise, communicating effectively with relevant stakeholders.
- Assist Senior Editors in addressing customer inquiries and concerns, demonstrating a commitment to delivering exceptional service and satisfaction.
- Maintain accurate metadata for products by meticulously capturing and updating information in internal systems, ensuring consistency and reliability.
- Provide support as directed on processing and publication of post-publication corrections, alongside reporting, and advising on workflows.
- Provide on the job training and support as required and provide feedback.
- Identify quality issues, take appropriate action, and feedback errors to the relevant teams to help improve the quality of content and service provided.

**Knowledge, skills, and experience**
- General understanding of technical concepts, software development, and current industry trends
- 2+ years of experience with course content building and course reviewing
- Knowledge of transcript creation and awareness of transcript quality is required
- Strong attention to detail and a commitment to maintaining high standards of quality.
- Strong project and time management skills
- Excellent organizational, multitasking, and communication skills, with the ability to collaborate effectively in and across teams.
- Must be a team player and problem solver.
- Ability to give effective feedback so that project outcomes are reached.
- A professional with ambition and a business focus to be results driven.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
- Must be proficient with Microsoft Office 365 (Word, Excel, PowerPoint, Teams, Outlook, etc.), Adobe Acrobat, and other tools required in an online environment.
- An understanding of GitHub to be able to spot check code to be able to publish learning materials and code files.
- Must have remote office setup (decent internet connection with bandwidth suitable to download large files quickly; example: 100mpbs connection)

**Why work at Packt?**

We recognize how important our people are and acknowledge and support the things that are important to them. We focus on the full team member's experience. We aim to create a positive working environment that supports personal and collective development - where our people can not only grow their skill sets, continuously challenge themselves, and develop their careers, but also work together as a team and with our customers.

We try to achieve this by:

- Ensuring a positive working environment for all team members, supportive of flexible and remote work.
- Supporting individual development through growth opportunities and internal mobility.
- Encouraging social collaboration within teams and communities and knowledge-sharing.
- Fostering a culture that supports a healthy work-life balance.

We seek to achieve this by:

- Providing a broad range of benefits and initiatives.
- Advocating a healthy lifestyle where wellbeing is seen as an essential responsibility.
- Celebrating success stories and encouraging peer-to-peer recognition.
- Fostering a culture of self-development.
- Providing a work environment where the best idea wins, and challenge is encouraged.

**Benefits**

You will also have access to a range of flexible benefits that are designed to help you make the most of your time with us.
- Bonus scheme
- 25 days’ holiday (plus bank holidays)
- Flexible hours: choose how, when and where you work

**Salary Range - INR 28K - 45K Gross per month