International Voice Process

2 weeks ago

Wagle Estate Thane Maharashtra, India Elysium Infotech Private Limited Full time

Vacancy for Outbound Call Executive.

Work from Office Job.

Interview Rounds - 1) Telephonic 2) Face To Face ( No Virtual Interview )

Name of Company:
Elysium Infotech Private Limited.

**Location**:
Centrum, Wagle Estate, Thane.

Job Responsibilities

**Manage outbound calls in a timely manner.**

**Follow communication “scripts” when handling different topics.**

**Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.**

**Seize opportunities to upsell products when they arise**

**Build sustainable relationships and engage customers by taking the extra mile.**

**Keep records of all conversations in our call center database in a comprehensible way.**

**Meet personal/team qualitative and quantitative targets.**

Requirements and skills

**Previous experience in a customer support role.**

**Track record of over-achieving quota**

**Strong phone and verbal communication skills along with active listening.**

**Customer focus and adaptability to different personality types**

**Ability to multi-task, set priorities and manage time effectively**

**High school degree**

Forward your CV

**Salary**: Up to ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Day range:

- Monday to Friday

Shift:

- US shift

Supplemental pay types:

- Bonus pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Lead generation: 1 year (preferred)

Shift availability:

- Night Shift (preferred)

Ability to Relocate:

- Wagle Estate, Thane, Maharashtra: Relocate before starting work (required)

Work Location: In person

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