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Lady Customer Relationship Officer

3 weeks ago

Topsia Kolkata West Bengal, India Bharat Marble company Full time

**Job Opening: Lady Customer Relationship Officer**
**Company**: Bharat Marble Company
**Salary**: ₹12,000 - ₹14,000
**Job Timing**: 10 AM - 6 PM (Sunday Off)
**Leave Policy**: 12 Casual Leaves per year

**Benefits**: PF, ESI, Company SIM, Friendly Work Environment

**Responsibilities**:

- Follow up with clients for pending payments.
- Send bills to customers.
- Conduct after-delivery service calls to ensure customer satisfaction.
- Call existing customers to encourage revisits.
- Address client inquiries and solve issues.
- Create and share quotations.
- Inform clients about new products and updates.
- Submit daily task reports using the Flowchart Management System.
- Update collections using company software.

**Requirements**:

- Strong communication skills in Hindi, Bengali, and English.
- Confident and proactive personality for making calls.
- Basic sales interest to respond to client inquiries effectively.
- Proficiency in computer usage, including Excel.
- Ability to learn and absorb product knowledge quickly.
- Minimum one year of experience in sales or customer care (Freshers with strong math skills and excellent communication skills may apply).
- Must reside in Kolkata.

**Facilities Provided**:

- PF & ESI
- 12 Casual Leaves
- Company SIM

**Application Process**:
Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8100712975
Expected Start Date: 01/02/2025