Application Support SAP
2 weeks ago
We are looking for **Application Support SAP - SD, CS, SM **for one of our renowned client which is 100% remote from India.
**Roles and Responsibilities**
- Responsible for supporting existing SAP (S/4 Hana & ECC) systems, mainly working on incidents/ problem tasks in day-to-day operations to ensure system stability and service continuity within targeted SLA as per the Application Support Incident / problem Management process.
- Responsible to work on Changes Requests / Bug fixes
- Ensure proper communication and coordination between cross functional and business team / end users.
- To be part of UAT / PGLS Support team for Release activities.
- Continuous learning on cross function modules and sharing knowledge within the team
- Should be self-driven and self-motivated to work under pressure and able to prioritize the work.
- Should be a good team player.
**Requirements**:
**Skillset - SAP SD**
- Expert knowledge in Sales order management - Order to cash process along with other Special business process - Customer Consignment, Intercompany, Scheduling Agreement, contracts, and Third-party business. ALE / EDI, Idocs and partner profile.
- Hands on into Basic functions - Stock Availability and TOR, Material Determination, Output, Delivery scheduling and Price determination.
- Having exposure with S/4 Hana Business partner/ Settlement management and Advanced Return process.
**Skillset - SAP CS / SM**
- DIP - Dynamic Item Profile / Inhouse Repair flow
- Field service / Service Contracts & Service Order
- Partner service / Integration with SFDC
- Equipment master / Internal order and service contract
- Install base / ARM Integration service process
- Service notification and warranty
- calculation
- Serial number profile
- TECO process / CS Forms
**Common SAP Skillset**
- Good understanding of business processes
- To prepare Specification/RICEFW
- Ability to work independently on break-fixes / Enhancements and follow the Charm process.
- Basic FIORI knowledge
- Basic ABAP Debugging and analyze the basic ABAP programming.
- Able to work on third party integrated systems and portals.
**Soft Skills**:
- Good Communications skills and able to work with diverse stakeholders in global environment.
- Ability to cope with sharp deadlines.
- Flexibility
- Motivated and self - starter
- Fluent in English, both oral and written
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