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Front Desk Representative
2 weeks ago
**Job Overview**
We are looking for a multi-talented, skilled and pleasant Front Desk Representative for our office. As a Front Desk Representative, you will be managing our front office entirely. Your role is to welcome our guests with a friendly gesture, respond to their queries and represent our company, undertake some clerical duties, schedule meetings with the clients and keep a log of the messages received for the higher management in their absence, etc. Besides this, you would also be required to undertake **PR related work, social media handling and contribute in other creative ways to the company.**
**Responsibilities**:
- Organize things and keep the front desk presentable.
- Arrange office supplies and maintaining the stock of all the necessary stationery and other required items,
- Welcome the guests in a friendly manner.
- Attend calls and messages and redirect them to the respective departments when needed. In the case, if higher management is not able to receive their calls, keep a record of the messages received.
- Receive and forward mails and official documents to the concerned officials. Ensure that you keep a record of the documents sent and received.
- Schedule meetings of the clients with higher management.
- Maintain the attendance register.
- Manage bookings, reservations, etc.
- Issuing bills and keeping a record of other invoices for the office expenses.
- Arranging meetings and refreshments for the staff.
- Performing different office management tasks.
- Providing assistance to the employees when required.
- Engage in public relations strategies and social media handle
- Take on other miscellaneous tasks pertaining to PR, social media etc as need arises.
**Requirements**:
- Bachelors or any other qualification.
- Experience in working as a Front Desk Representative, or other relevant position.
- Proficient in Microsoft Office.
- Excellent interpersonal skills.
- Exceptional verbal as well as written communication skills.
- Outstanding customer service skills with a customer-oriented approach and pleasant personality.
- Knowledge of computers is mandatory.
- Familiarity with fax machines and printers.
- Excellent bookkeeping ability.
- Ability to multitask.
**Salary**: From ₹1,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Greater Mumbai, Mumbai - 400013, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
