Operations Executive

7 days ago

Bengaluru Karnataka, India CityGreens Full time

**Job Information**:
Industry

**Management***

Work Experience

**1-3 years***

Salary

**25000***

City

**Bangalore South***

State/Province

**Karnataka***

Country

**India***

Zip/Postal Code

**560070***
- As an Operations Executive, you will be responsible for overseeing and managing the day-to-day operational activities of CityGreens. Your role will involve optimizing processes, ensuring efficient use of resources, and maintaining high standards of quality and service. You will work closely with various departments to drive operational excellence and achieve organizational goals.

**Key Responsibilities**:

- **
Operational Management**:

- Oversee daily operations to ensure smooth and efficient business processes.
- Monitor and evaluate operational performance, making recommendations for improvements.
- Manage and coordinate resources, including staff, equipment, and inventory.
- **
Process Improvement**:

- Identify opportunities for process enhancements and implement best practices.
- Utilize methodologies such as Lean, Six Sigma, or Kaizen to optimize workflows and increase productivity.
- Develop and enforce operational policies and procedures.
- **
Project Management**:

- Lead and manage operational projects from inception to completion.
- Develop project plans, set timelines, and allocate resources effectively.
- Track project progress and ensure deliverables are met on time and within budget.
- **
Financial Oversight**:

- Assist in budgeting and financial planning for operational activities.
- Monitor expenses and identify cost-saving opportunities.
- Analyze financial reports and provide insights to management.
- **
Team Leadership**:

- Supervise and mentor operational staff, providing guidance and support.
- Conduct performance reviews and address any personnel issues.
- Foster a positive and productive work environment.
- **
Customer Focus**:

- Ensure that operational processes align with customer needs and expectations.
- Address customer inquiries and complaints in a timely and effective manner.
- Work with the customer service team to improve overall customer satisfaction.
- **
Risk Management**:

- Identify potential risks and develop strategies to mitigate them.
- Ensure compliance with safety regulations and industry standards.
- Prepare contingency plans for operational disruptions.
- **
Reporting and Analysis**:

- Prepare and present reports on operational performance to senior management.
- Analyze data to identify trends and make informed decisions.
- Provide recommendations based on performance metrics and operational data.

**Requirements**:
**Qualifications**:

- Bachelor's degree in Business Administration, Operations Management, or a related field
- Excellent verbal communication skills in English,Hindi,Kannada & Telugu.
- Minimum 2 years of work experience in operations & customer support, Procurement roles are mandatory.
- Excel skills and computer handling skills will be an added advantage
- It's an in-office job based in Banashankari, Bangalore. Monday to Saturday.
- Proven track record of managing projects and leading teams effectively.
- Job will involve multitasking and ability to deal with different people and handle stressful situations. We are looking for street smart, ambitious, resources who can work in a startup environment and grow with the startup.

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