Associate, Fraud Operations, Legal, Compliance
1 week ago
Business FunctionGroup Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.Responsibilities:
- Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process* To ensure investigation is completed & closure report is issued within TAT from the date when case is referred* Implementation of fraud rules in systems based on Analysis of new fraud trends.* Monitor real time queues and identify high risk transactions within acceptable turnaround time* Recommend anti-fraud processes for changing transaction patterns and trends.* Process and approve authorisation requests* Handle enquiries and complaints from Merchants and Cardholders; undertake investigative and follow-up action to ensure that complaints are properly resolved.* Liaising up with merchants to recall the funds within 30 minutes or best effort basis post fraud reported by customer through all channels.* Educate Merchants on the correct card acceptance and authorisation procedures.* Attend to and process Lost/Stolen Card reports from Cardholders* Carry out fraud monitoring and take pro-active follow-up actions to mitigate fraud losses* Consistently adopt group Investigation Standards & procedures* Contact cardholders to verify transaction* Ensure submission of pertinent information / reports on confirmed fraud transactions.* Monitor personal and team performance and identify ways to improve team performance and service standards.* Willing to work in shifts (24/7) based on team requirements* Actively review and streamline operation processes* Pro-actively display teamwork and co-operation with each other in a harmonious manner to achieve excellent service quality and standards* Check & maintain necessary MIS data, reports, files, records or movements.* Provide necessary administrative support in the processing of authorisation
- related tasks.* Provide timely updates to BU/SU/Team Lead* Responsible for developing and implementing action plans for detecting fraudulent activities.* Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process.* Timely review of Fraud and Authorisation rules/parameters in respective systems based on Analysis of new fraud trends.* Ensure compliance with all laid down policies and procedures for smooth operations of unit.* Initiatives to enhance approval ratesRequirements:
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Associate- Fraud Operations
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Associate- Fraud Operations
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Mumbai, India JPMorgan Chase & Co. Full timeAre you a natural leader who excels at collaborating with others to achieve business goals? Do you thrive in a fast-paced, ever-changing environment and prioritize doing what's right for clients and colleagues, inspiring others to follow your lead? If so, join our dynamic team and make a meaningful impact by crafting compelling narratives that enhance client...
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Mumbai, Maharashtra, India DBS Bank Full timeBusiness Function Group Legal Compliance Secretariat ensures that the bank s interests are protected by zealously guarding and enhancing its reputation and capital We also work to maintain a good standing with all our regulators customers and business partners Because we believe that at the heart of business banking is to uphold the values of trust and...
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Associate, Fraud Investigations and Monitoring
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Mumbai, Maharashtra, India DBS Bank Full timeBusiness Function Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust...
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Mumbai, India SRK Legal Full timeDESCRIPTIONSRK Legal is a premier and dynamic law firm based in Mumbai, India, led by renowned Supreme Court and High Court lawyer Advocate Sana Raees Khan. The firm is widely recognized for its exceptional expertise in handling high-profile matters before the Supreme Court of India and various High Courts across the country, primarily the Bombay High Court....
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Legal Associate
4 weeks ago
Mumbai, India SRK Legal Full timeDESCRIPTIONSRK Legal is a premier and dynamic law firm based in Mumbai, India, led by renowned Supreme Court and High Court lawyer Advocate Sana Raees Khan. The firm is widely recognized for its exceptional expertise in handling high-profile matters before the Supreme Court of India and various High Courts across the country, primarily the Bombay High Court....
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Legal Associate
4 weeks ago
Mumbai, India SRK Legal Full timeDESCRIPTION SRK Legal is a premier and dynamic law firm based in Mumbai, India, led by renowned Supreme Court and High Court lawyer Advocate Sana Raees Khan. The firm is widely recognized for its exceptional expertise in handling high-profile matters before the Supreme Court of India and various High Courts across the country, primarily the Bombay High...
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Legal Associate
4 weeks ago
Mumbai, India SRK Legal Full timeDESCRIPTION SRK Legal is a premier and dynamic law firm based in Mumbai, India, led by renowned Supreme Court and High Court lawyer Advocate Sana Raees Khan. The firm is widely recognized for its exceptional expertise in handling high-profile matters before the Supreme Court of India and various High Courts across the country, primarily the Bombay High...
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Legal Associate
3 weeks ago
Mumbai, India SRK Legal Full timeDESCRIPTIONSRK Legal is a premier and dynamic law firm based in Mumbai, India, led by renowned Supreme Court and High Court lawyer Advocate Sana Raees Khan. The firm is widely recognized for its exceptional expertise in handling high-profile matters before the Supreme Court of India and various High Courts across the country, primarily the Bombay High Court....
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Legal Associate
3 weeks ago
Mumbai, India SRK Legal Full timeDESCRIPTIONSRK Legal is a premier and dynamic law firm based in Mumbai, India, led by renowned Supreme Court and High Court lawyer Advocate Sana Raees Khan. The firm is widely recognized for its exceptional expertise in handling high-profile matters before the Supreme Court of India and various High Courts across the country, primarily the Bombay High Court....
