Associate, Fraud Operations, Legal, Compliance

4 days ago

Mumbai Maharashtra, India DBS Bank Full time

Business FunctionGroup Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.Responsibilities:

- Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process* To ensure investigation is completed & closure report is issued within TAT from the date when case is referred* Implementation of fraud rules in systems based on Analysis of new fraud trends.* Monitor real time queues and identify high risk transactions within acceptable turnaround time* Recommend anti-fraud processes for changing transaction patterns and trends.* Process and approve authorisation requests* Handle enquiries and complaints from Merchants and Cardholders; undertake investigative and follow-up action to ensure that complaints are properly resolved.* Liaising up with merchants to recall the funds within 30 minutes or best effort basis post fraud reported by customer through all channels.* Educate Merchants on the correct card acceptance and authorisation procedures.* Attend to and process Lost/Stolen Card reports from Cardholders* Carry out fraud monitoring and take pro-active follow-up actions to mitigate fraud losses* Consistently adopt group Investigation Standards & procedures* Contact cardholders to verify transaction* Ensure submission of pertinent information / reports on confirmed fraud transactions.* Monitor personal and team performance and identify ways to improve team performance and service standards.* Willing to work in shifts (24/7) based on team requirements* Actively review and streamline operation processes* Pro-actively display teamwork and co-operation with each other in a harmonious manner to achieve excellent service quality and standards* Check & maintain necessary MIS data, reports, files, records or movements.* Provide necessary administrative support in the processing of authorisation
- related tasks.* Provide timely updates to BU/SU/Team Lead* Responsible for developing and implementing action plans for detecting fraudulent activities.* Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process.* Timely review of Fraud and Authorisation rules/parameters in respective systems based on Analysis of new fraud trends.* Ensure compliance with all laid down policies and procedures for smooth operations of unit.* Initiatives to enhance approval ratesRequirements:

  • Associate, Fraud Investigations and Monitoring

    1 week ago

    Mumbai, Maharashtra, India DBS Bank Full time

    Business Function Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust...

  • Associate, Specialist, Fraud Operations, Consumer Banking

    2 weeks ago

    Mumbai, Maharashtra, India at DBS Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Associate, Specialist, Fraud Operations, Consumer Banking - (WD Business Function Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe...

  • Legal & Compliance Executive

    5 days ago

    Mumbai, Maharashtra, India Weekday Full time

    **This role is for one of our clients** Industry: Legal Seniority level: Associate level Min Experience: 2 years Location: Mumbai JobType: full-time **Experience**: Minimum 2 years in legal operations, compliance, or corporate governance **Education**: Graduate in any discipline (Law degree or legal certifications preferred) **About the Role** We...

  • Legal and Compliance Associate

    2 weeks ago

    Mumbai City District, India Hinduja Global Solutions (HGS) Full time US$ 60,000 - US$ 1,20,000 per year

    Job Description:We are looking for an enthusiastic and detail-oriented Associate Legal Compliance to join our team. The ideal candidate will assist in ensuring that our company adheres to all legal standards and internal policies.Key Responsibilities:Assist in reviewing and drafting compliance-related documents, policies, and procedures.Monitor and ensure...

  • Legal Associate

    2 weeks ago

    Navi Mumbai, Maharashtra, India ms Associate Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:Collaborate with cross-functional teams on projectsUnderstanding of legislation mandating compliance on entity as employerPrepare legal documents accurately and efficientlyMaintain confidentiality of client information

  • Legal Associate

    2 weeks ago

    Mumbai, Maharashtra, India Mobileware Technologies Full time

    Expanding rapidly, we’re always on the lookout for exceptional talent to join our team. As pioneers in fintech, our career opportunities promise excitement, enjoyment, and fulfillment. We believe that the heart of any successful company is its people, and our commitment to fostering a vibrant and inclusive workplace is at the core of everything we...

  • Legal Associate

    1 day ago

    Pune, Maharashtra, India Spectrum Legal Solutions Full time

    **Job Description: Legal Associate / Advocate** **Location: Pune, Maharashtra** **About Us**: At Spectrum Legal Solutions, we specialize in areas such as property, corporate & commercial laws, and dispute resolution. We aspire to establish a strong foothold in domains like property, banking and educational laws. Over the last two decades, we have worked...

  • An'yst, Fraud Ops

    2 weeks ago

    Mumbai, Maharashtra, India Standard Chartered Full time

    Job ID: 34473 Location: Mumbai, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 12 Jul 2025 **Job Summary** - Work on Hunter system and ensure timely closure of cases - Responsible for end-to-end actioning on the case starting from case identification, investigation and closure of cases in the...

  • Legal Associate

    2 days ago

    Mumbai, India Lawgical Lane Full time

    Job Description Job Title: Legal Associate Location: Mumbai (On-site) Experience: 23 years Qualification: LLB from a recognized university About the Company A Security Operations Center (SOC) company based in Mumbai, providing advanced cybersecurity and compliance solutions to clients across industries, is looking to hire a Legal Associate. Key...

  • Manager Fraud

    3 weeks ago

    Mumbai, Maharashtra, India Standard Chartered Full time

    Job Summary Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities Candidate should have knowledge about Regulatory Reporting Process Data Analysis Microsoft systems In case of fraud occurrence he she should be able to report the same Depending on the fraud trends...