Sales Executive
2 days ago
**KEY PURPOSE**
The Sales Executive is responsible for selling new vehicles with the objective of
achieving Volume and Customer Satisfaction standards. Assist customers in
determining vehicle needs and completing financing paperwork, wherever
applicable. Build customer loyalty and increase Customer Satisfaction through
professionalism, trustworthiness, sincerity, positive attitude and a business-like
appearance in every customer touch point.
**DUTIES AND RESPONSIBILITIES**
- Greets all customers promptly; provides timely professional service.
- Completes Customer Records promptly and accurately.
- Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate. Improve SSI or any other customer satisfaction related scores
- Builds customer loyalty and promotes the dealership brand image.
- Is accurate and timely in completing paperwork and assigned tasks.
- Sells accessories, Insurance and Finance products.
- Delivers vehicle to customers in a positive and memorable way.
- Calculates and tracks progress of sales and prospect goals and sales deals.
- Maintains composure and courtesy in dealing with customers and fellow employees. Ensures that work is completed on time and as required
- Maximum closing of recommendation sales
- Tracks competition performance for his assigned territory SKILL
**REQUIREMENTS**
- Explains the price of the vehicle in a way that the customer focuses on the value of the vehicle, rather than the price. Effective and accurate with finance calculations.
- Effective problem solving skills.
- Adaptable and flexible.
- Empathetic to customers and their problems situations.
- Able to effectively negotiate and sell at a retail level.
- Applies active listening techniques to effectively resolve conflicts.
- Manage time productively.
- Maintains composure and perspective in difficult situations.
- Product knowledge
- Competition knowledge.
**EDUCATION**
- Graduate
- Sales and Marketing qualification would be added advantage.
**EXPERIENCE**
- Marketing or Sales experience
**Speak with the employer**
+91 7000889795
Shift:
- Day shift
Travel requirement:
- Up to 20% travel
Ability to commute/relocate:
- Korba: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Sales: 1 year (preferred)
**Speak with the employer**
+91 7000889795
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