Front Office Executive

4 days ago

Gandhidham, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Front Office Executive : Hotel

Job location:

- Gandhi Dham, Gujarat

**Salary**:

- 20,000- 25,000 per month

**Experience**:

- Total experience:

- 4 years experience in front office executive or similar role.
- Minimum experience:

- 2-3 years of experience in a front office or customer service role, preferably in the hospitality industry.

Education:

- high school diploma or equivalent

Skillset:

- Good communication skills
- Proficiency with MS Office
- Familiarity with hotel management software

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile introduction**:
Join our dynamic team at [Hotel Name] as a Front Office Executive, where hospitality meets excellence. As the face of our establishment, you will play a crucial role in ensuring a positive and memorable experience for our guests. If you are a customer-centric individual with excellent communication skills and a passion for hospitality, we invite you to be a part of our dedicated team.

**Responsibilities**:

- **Guest Relations**: Provide a warm welcome to guests, check them in and out efficiently, and address any inquiries or concerns.
- **Reservation Management**: Handle room bookings, cancellations, and modifications to ensure accurate and up-to-date information.
- **Communication Hub**: Serve as the primary point of contact for guests, directing calls, messages, and requests to the relevant departments.
- **Administrative Support**: Assist in various administrative tasks, including maintaining guest records, handling cash transactions, and managing front office supplies.
- **Conflict Resolution**: Address and resolve guest issues promptly and professionally to maintain a positive guest experience.
- **Collaboration**: Coordinate with other hotel departments to ensure seamless guest services and contribute to a cohesive team environment.

**Requirements**:

- **Communication Skills**: Exceptional verbal and written communication skills in English. Knowledge of additional languages is an advantage.
- **Customer Service**: A customer-centric approach with the ability to handle guest interactions effectively and courteously.
- **Technical Proficiency**: Familiarity with hotel management software and basic computer skills.
- **Team Player**: Ability to collaborate with colleagues and other departments to achieve common goals.
- **Problem-Solving**: Strong problem-solving skills and the ability to handle challenging situations with composure.
- **Adaptability**: Flexibility to work in a dynamic environment with varying schedules, including weekends and holidays.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 7028272239

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