E-commerce Executive

4 days ago

Rajkot Gujarat, India Kriti placement pvt. ltd. Full time

**Key Responsibilities**:

- **E-commerce Strategy & Planning**:

- Develop and execute the e-commerce strategy to achieve sales targets, drive traffic, and maximize profitability.
- Collaborate with cross-functional teams (marketing, product, customer service) to align e-commerce objectives with broader company goals.
- Identify and capitalize on growth opportunities across all digital channels (website, marketplaces, social media).
- **Website Management & Optimization**:

- Oversee daily operations of the online store, ensuring the site is fully functional, user-friendly, and optimized for conversions.
- Work with web developers and designers to implement website updates, A/B testing, and improvements to user experience (UX).
- Monitor site performance, including speed, functionality, and mobile responsiveness.
- **Product Listings & Inventory Management**:

- Ensure accurate and up-to-date product information is published on the website, including descriptions, pricing, and images.
- Collaborate with inventory and supply chain teams to ensure product availability, stock levels, and timely order fulfillment.
- **Sales & Revenue Growth**:

- Manage pricing strategies, promotions, and discounts to maximize revenue and profitability.
- Analyze sales data, customer behavior, and industry trends to drive decision-making and product offerings.
- Drive traffic through paid digital marketing campaigns (Google Ads, Facebook Ads, etc.) and SEO optimization.
- **Customer Experience & Support**:

- Enhance the customer shopping experience by analyzing user behavior, feedback, and satisfaction surveys.
- Collaborate with customer service to resolve order issues, product inquiries, and returns efficiently.
- Ensure the checkout process is smooth, secure, and optimized for conversions.
- **Marketing & Campaigns**:

- Work with the marketing team to develop content, creatives, and digital ads to attract and retain customers.
- Leverage analytics to optimize ad spend and marketing strategies for better ROI.
- **Analytics & Reporting**:

- Regularly track and report on e-commerce KPIs (conversion rate, average order value, cart abandonment rate, etc.).
- Provide insights on performance trends and implement data-driven decisions to improve business outcomes.

**Job Types**: Full-time, Permanent

Pay: ₹8,860.79 - ₹31,755.37 per month

Schedule:

- Day shift
- Fixed shift
- Weekend availability

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

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