Service Coordinator

20 hours ago

CBD Belapur Navi Mumbai Maharashtra, India Apple Energy Pvt Ltd Full time

We are looking for Service Coordinator for our company Apple Energy Pvt Ltd located in CBD Belapur

**Experience** : Minimum 6 months

**Qualification** : Graduate

**Salary** : Depend on experience

**Responsibilities**:
1.Manage and respond to incoming customer service requests via call/mail update them into the company’s CRM system.

2.Schedule and coordinate service technicians’ visits

3.Handling the customers queries,complaints. Investigate and generate the ticket in CRM and update the status on regular basis.

4.Coordinate between customers, field technicians, and internal departments like logistics, accounts and sales to ensure prompt resolution.

5.Track spare parts availability, raise requisitions, and expedite deliveries when needed.

6.Provide regular updates to customers on service status and expected timelines.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7777054679
Expected Start Date: 04/08/2025

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