Amo

2 weeks ago

Ahmedabad Gujarat, India Vashi Integrated Solutions Full time

**Overview**:
Operations Executive in the organisation will be handling operations regarding closure of order into invoice

**Reports to**:Operation Head

**Qualification**: Any graduate, 2-5 yrs experience in back office operations

**Roles & Responsibilities**:
- Handling the entire operational pipeline management
- Check SO technically made by SO processor as per the requirement of customer
- Check commercial conditions is in line as per the company policy
- Ensuring resolving of queries regards to sales order with regular follow up with sales team
- Monitoring & maintaining of all Orders on daily basis to avoid any escalation/delay.
- Updation of Materials on timely basis to sales team to fulfill the customer requirement / to improve the delivery timeline.
- Ensure closure of customer complaints within 24 hrs
- Back order review

**Skills**:

- Should play the role of a bridge between sales team and support staff for closure of sales order
- Good data analytics / excel skills
- Gender: Male or Female
- Good communication skills
- Good knowledge of electricals products used in industry(preferred)

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