
International Bpo
1 day ago
**Job Description: International BPO - Blended Process**
**Position**: Customer Service Representative
**Process Type**: Blended (Voice + Non-Voice)
**Salary**: Up to ₹25,000 per month (including performance-based bonus)
**Shift Timing**: Night Shift
**Working Days**: 5 Days Working (Rotational Week Off)
**Performance Bonus**: ₹2,000 to ₹3,000 per month
**Experience**: Freshers Welcome (HSC and Graduates both eligible)
**Location**: Mira Bhayandar, Mumbai
**Key Responsibilities**:
- Provide excellent customer service, resolving queries and providing product/service information.
- Maintain a high level of professionalism and empathy while addressing customer concerns.
- Meet performance targets such as quality, productivity, and customer satisfaction.
- Escalate issues to the supervisor/manager as necessary.
**Requirements**:
- **Education**: HSC (12th) / Graduate (Any field).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment.
- Flexible with night shifts and rotational week-offs.
**Additional Benefits**:
- Performance-based bonus (₹2,000 to ₹3,000).
- Rotational week off for work-life balance.
- Growth opportunities in a leading international BPO.
- Comprehensive training provided to freshers.
**Job Types**: Full-time, Permanent
Pay: ₹19,000.00 - ₹25,000.00 per month
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental Pay:
- Performance bonus
**Language**:
- English (preferred)
**Location**:
- Bhayandar, Mumbai, Maharashtra (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 8851841102
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