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Customer Support Associate

3 weeks ago

Mohali Punjab, India Venture Quest Full time

Handle Queries, Requests & Complaints from customers
Ensuring end to end resolution
Significant improvement in customer experience
International voice/non-voice process
Escalate unresolved queries and maintain records

**Job Types**: Full-time, Fresher

Pay: ₹14,000.00 - ₹38,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person