Female Cre with Good Communication Skill in English

2 weeks ago


Edapalli, India Therefore I'm Full time

**The Company**: A reputed Aesthetic Dermatology Clinic with presence pan Kerala

**Job Location**:Shankar Iyyer Jn, M G Road, Thrissur

**Job Profile**:

- Familiarizing with and remaining up-to-date with changes in our plans and tariffs.
- Greeting customers in a friendly, professional manner using the suggested script.
- Deferring queries to your line manager if you are unable to answer them.
- Furnishing members and health care practitioners with details regarding members' benefits.
- Granting pre-authorizations for medical treatment, if covered.
- Advising members of outstanding co-payments.
- Providing extant and prospective members with the details of network providers.
- Cancelling members' plans upon their request, or due to recurrent non-payment, if directed by your line manager.
- Ensuring that your workspace remains tidy and that you are equipped with all relevant tools and resources.

LOCAL CANDIDATES WITH PRIOR EXPERIENCE IN CUSTOMER CARE AND OUTSTANDING FLUENCY IN ENGLISH PREFERRED

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹15,100.00 per month

Schedule:

- Day shift

**Experience**:

- customer handling: 1 year (preferred)

**Language**:

- English fluently (required)

**Speak with the employer**

+91-XXXXXXXXXX



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