Administration Officer

2 weeks ago


Mumbai, India JUNIOR CUBE ASSOCIATION Full time

We are looking for an experienced child and mentor admin executive to be responsible for engaging with key children and mentor by building and preserving trusting relationships.

The admin executive will constantly identify opportunities to grow the customer base and build positive relationships with new clients.

Should also be strategic and analytical when finding solutions to problems to ensure maximum child and mentor satisfaction.

To be successful as a client relationship executive you should possess excellent communication skills and maintain the core values of the organization.

You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint.

Ultimately, an outstanding customer relationship executive will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

Customer Relationship Executive Responsibilities:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Knowing your competition and strategizing accordingly.
- Maintaining fruitful relationships with existing affiliates and sponsors

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- GHATKOPAR WEST, Mumbai - 400086, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9323951001


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