Financial Services

6 days ago

Chennai Tamil Nadu, India Ashra Technologies Full time

Greetings from Ashra Technologies

We are hiring...

Job Role: Financial Services-BRM

Experience:6+years

Locations: Pune,Mumbai Chennai,Bangalore

**Job Description**:
Volkswagen Financial Services - BRM

Tasks and responsibilities

Contribute to daily AMS work

Coordination of the Miles Team

Status meetings with the Project Management

Status meetings / reports with the Customer Team

Continuous Service Improvements for the Customer Service

Incident Management

Problem Management

Root Cause Analysis

Creating / Updating Documentation

Interacting with Dev Team / 3rd Level Support Team to resolve issues

Technologies / Frameworks

**Ability to learn**:

- Running predefined PowerShell/SQL scripts
- ITSM Service Manager
- Confluence
- Office Tools

**Skills**:
Proactive Working Attitude

Good communication skills

Experience with leading a small team in daily business (~5 persons)

German C1

English B2 / C1

AMS / OPS Experience

Error / Root Cause Analysis Skills

Basic Knowledge about Software Architecture and Diagrams

Good Documentation Skills

Self Organized

Pay: ₹800,000.00 - ₹1,500,000.00 per year

**Experience**:

- total work: 10 years (preferred)
- Financial services-BRM: 6 years (preferred)

**Language**:

- German (preferred)

Work Location: In person

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