Resident Dentist

**Resident Dentist & Clinic Incharge**

**Location**: Chikkabanavara Branch, Bengaluru - PIN 560090 _(may be deputed to nearby branches within 10 km)_

**Probation Period**: 6-12 months (extendable based on performance)
**Notice Period**: 15 days during probation, 1 month after confirmation

**Role Purpose**

To lead and manage the clinic’s day-to-day clinical and administrative operations, ensuring high-quality dental care, smooth patient flow, SOP compliance, and alignment with Metier’s service, brand, and growth goals.

**Key Responsibilities**

**A. Clinical Duties**
- Diagnose and provide appropriate dental treatment to patients, maintaining professional and ethical standards.
- Independently perform:

- **Restorative**:composite/GIC restorations.
- **GD** : Scaling & polishing, tooth bleaching.
- **Prosthodontic**: Crowns, bridges, dentures.
- **Endodontic**: RCT (anterior & posterior).
- **Oral Surgery**: Surgical & non-surgical extractions.
- **Periodontic**: Gum and other periodontal disease management.
- **Pediatric**: Treatment of teeth and gums in children.
- Prescribe medications and post-treatment care as per clinic policies.
- Maintain complete and accurate case sheets (paper & electronic), including initial data, diagnosis, treatment plans, and follow-ups.
- **B. Administrative Duties**:

- Oversee clinic operations, patient appointments, and coordination with visiting consultants.
- Maintain stock levels, verify inventory, and update MIS reports weekly/monthly.
- Implement and monitor compliance with **infection control, sterilization, and patient safety SOPs**.
- Ensure brand visibility by participating in **social media videos, YouTube interviews, outreach camps, and marketing events**.
- Collaborate with management and marketing team to support promotional campaigns and patient engagement activities.
- Provide weekly performance, patient inflow, and operations reports to the management.
- Assist in mentoring and guiding dental assistants and support staff.

**C. Professional Conduct & Work Ethic**
- Maintain a **positive, collaborative, and respectful** working relationship with all team members, including dental assistants, receptionists, and management staff.
- Follow **two-way communication etiquette**—give clear instructions, listen to team input, and avoid any form of aggressive, dismissive, or overly authoritative behaviour.
- Take **active responsibility for patient engagement and conversion**—explain treatment options clearly, answer all patient queries before and after procedures, and request patient feedback/reviews proactively.
- Demonstrate **commercial awareness**—work in alignment with clinic revenue growth objectives and participate in initiatives to improve patient inflow and treatment acceptance.
- Respect clinic working hours—**no early departures** without prior approval, except in emergencies, and ensure all patients are discharged fully and records are completed before leaving.
- Maintain focus and professional presence during working hours; personal commitments must not impact patient care or clinic operations.

**D. Communication with Patients**
- Engage proactively with patients—build rapport, explain treatment plans in layman’s terms, address concerns patiently, and ensure they feel valued throughout the visit.
- Maintain an approachable, **friendly, and non-introverted** communication style to encourage patient trust and comfort.

**Performance Indicators (KPIs)**
- Monthly procedure volume & quality metrics.
- Patient satisfaction & feedback scores.
- Compliance with SOPs and record-keeping.
- Timely submission of reports and stock updates.
- Contribution to outreach/brand activities.
- Conversion rate of consultations to treatments.

**Qualifications & Skills**
- **Education**: BDS with valid **Dental Council Registration**.
- **Mandatory**:Professional Indemnity Insurance**.
- **Experience**: Minimum 1 year of clinical experience with hands-on molar RCT and surgical extractions.
- **Skills**: Intermediate MS Excel, basic social media skills, good communication in Kannada & English, strong interpersonal and patient-handling skills.

**Employment Terms & Benefits**
- **Salary Range**: ₹20,000 - ₹30,000/month (based on experience & skills) + procedure incentives + outreach allowances.
- **Retention Money**: 15% of monthly salary retained for 12 months, paid in lump sum at end of year 1.
- **Incentives**: Procedure-based incentives & performance bonuses as per KPI achievements.
- **Working Hours: (Tuesday Week Off)**:Sunday - 10 am to 5pm
- Split Shift: 9:30 am - 1:30 pm & 5:00 pm - 9:00 pm
- Normal Shift: 9:30 am - 6:30 pm or 12:00 pm - 9:00 pm _(may extend during busy days; compensatory off as per policy)_.
- **Leave**: As per Metier leave policy - no paid leave during probation; post-confirmation leaves accruals apply.
- **Transfers**: May be deputed to nearby branches (within 10 km) with applicable travel allowances.
- **Code of Conduct**: Professional groomi