Captain

23 hours ago

Agra Uttar Pradesh, India Foxoso Hospitality Pvt Ltd Full time

Have a complete knowledge of all food and beverage menu items available to Room Service and poolside.
- Maintain thorough knowledge of the hotel and room layouts.
- Have a Good knowledge of wine and wine pairings.
- Always follow standard telephone etiquette while speaking to guests over the phone.
- Greet Guests appropriately at their room and provide service upon items ordered.
- Occasionally take room service orders by telephone and by the in-room ordering guest Apps / other devices.
- Coordinate all guest orders in advance to avoid any partial deliveries to guest rooms.
- Collect orders from the kitchen, and ensure they have been prepared and presented correctly.
- Ensure Prompt and efficient delivery of food and beverages to the guest’s room.
- Ensure that hot food is maintained and delivered hot and all cold items are delivered cold.
- Serve drinks efficiently in the proper glass with the proper garnish.
- Good knowledge of different types of tray and trolley setups.
- Aware of all amenities to ensure they are set up and delivered on time.
- Ensure Trays and Carts are removed from the hotel hallways and elevator bays at all times.
- Read and retain all pertinent information regarding daily promotions, and food and beverage specials.
- May check back with guest to ensure they are enjoying their meal, and determine if they have any other needs.
- Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
- Check storage areas for proper supplies, organization, and cleanliness.
- Complete and raise store requisition for additional supplies needed.
- Assist in the scheduling and training of room service staff.
- Perform duties of the room service manager in his absence.
- Must be able to anticipate guest or operational needs.
- Ensure room service equipment is functioning properly, and report any problems to the Room Service Manager.
- Maintain regular attendance in compliance with the hotel Standards.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag at all times.
- Perform any other duties as assigned by the Manager

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 5 years (preferred)

Work Location: In person

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