Telecaller- Pre

3 days ago

Daryaganj Delhi Delhi, India Solh Wellness Pvt. Ltd. Full time

**Position Overview**

We are seeking a motivated and empathetic **Telecaller (B2C)** to handle both **pre-sales and post-sales calls** for our Prarambh Life (PL) addiction recovery courses (3-month & 6-month programs). The role involves nurturing inbound leads, explaining program details, handling objections, closing sales, and providing after-sales support to ensure high customer satisfaction and retention.We are seeking a motivated and empathetic **Telecaller (B2C)** to handle both **pre-sales and post-sales calls** for our Prarambh Life (PL) addiction recovery courses (3-month & 6-month programs). The role involves nurturing inbound leads, explaining program details, handling objections, closing sales, and providing after-sales support to ensure high customer satisfaction and retention.

**Key Responsibilities**

**-**Call and qualify incoming leads generated through campaigns.
- Explain the Prarambh Life courses (3-month prevention/low-risk program, 6-month moderate/high-risk program).
- Address queries regarding substance use and new-age behavioral challenges (e.g., screen addiction, smoking).
- Share program features such as **AI + human intervention, language options (Hindi/English), affordability, and accessibility**.
- Understand customer concerns (pricing, time availability, expectations) and handle objections tactfully.
- Fix appointments with psychologists if needed for deeper consultations.
- Maintain lead records, call notes, and follow-up schedules.

**Post-Sales (Retention & Support)**:
**-**Welcome enrolled users with onboarding calls.
- Explain how to access the Solh app, guided plans, and program features.
- Follow up regularly to ensure engagement and reduce dropouts.
- Gather customer feedback and escalate concerns if required.
- Maintain long-term relationships to encourage referrals and continued usage.

**Key Skills Required**
- Excellent verbal communication skills in **Hindi & English**.
- Active listening and empathy to connect with individuals dealing with addiction or stress.
- Ability to **handle objections** and close sales without being pushy.
- Good organizational skills for managing leads, follow-ups, and CRM tools.
- Strong persuasion, confidence, and patience.
- Basic knowledge of digital platforms (WhatsApp Business, CRM tools, Excel).

**Job Types**: Full-time, Permanent, Internship
Contract length: 3-6 months

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

**Speak with the employer**
+91 8595370108

  • Venue Pre-sales

    2 weeks ago

    Delhi, India Venue For Employment Full time

    Delhi, North Delhi, South Delhi Experience : 2-5 Years Notice Period : Immediate to 15 days Interview Location : New Delhi - North Work Location : New Delhi Qualification : B.Com, BBA, MBA, MCOM, **Requirements**: Experience: 2+years Experience in Pre-sales / Demo or Implementation of Advance level Financial Accounting, Inventory Management, HR related...

  • Telecaller Outbound

    2 days ago

    Delhi-NCR, India Adventity Marketing Services LLP Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Outbound Telecaller – Pre-Sales (Exhibition Stall Design & Fabrication) Location: Work from Home (Remote) Employment Type: Full-Time (Flexible for the right candidate) About the Company We are, 4SHO Concepts (Legal name : Adventity Marketing Services LLP ) - a leading Exhibition Stall Design and Fabrication company, providing end-to-end...

  • Pre-Sales Telecaller

    4 weeks ago

    Delhi, India Ehelp Education & Migration Full time

    Company Description E Help Education and Migration Est., founded in 2015, is a reputable consultancy firm committed to providing exceptional education and migration services. With over a decade of experience, we specialize in personalized education consulting and comprehensive migration services, aiding individuals in achieving their educational and career...

  • Urgent! Telecaller

    4 weeks ago

    Delhi, India MN Energy and Infra Private Limited Full time

    Job Description Company Description MN Energy specializes in designing, installing, maintaining, and monitoring residential, commercial, and industrial solar power systems. Our solar solutions range from rooftop installations to large-scale solar farms, tailored to maximize efficiency and cost savings. We provide comprehensive support to help companies...

  • Telecaller Job in Delhi

    4 weeks ago

    Delhi, India CollegeSearch Full time

    About the Job As a telecaller at LIVWISE.IN, you will be responsible for engaging with potential clients over the phone and building strong relationships with them. Your knowledge of MS Excel, MS Word, and MS PowerPoint will be crucial in maintaining accurate records and creating impactful presentations. Your excellent spoken and written English proficiency...

  • Pre-sales-Reputed Biotechnology industry-Delhi,India-3LPA-Trushali-9152028135

    1 week ago

    Delhi Division, India Seven Consultancy Full time

    JOB DETAILS Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations.Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements. Managing the sales bid process by responding to RFI’s & RFP,Working closely with Sales to ensure the successful closure of the...

  • Pre-sales Manager

    2 weeks ago

    Dwarka Sector , Delhi-NCR, India Kwalicon Fabtech Limited Liability Partnership Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role: We are looking for a confident and experienced Pre sales Manager (Female) who can handle pre-sales calls, research new leads, and coordinate closely with the sales team. The role requires good communication skills, product understanding, and the ability to generate quality leads through both calling and online research. Key...

  • Pre-sales-Reputed Biotechnology industry-Delhi,India-3LPA-Trushali-9152028135

    2 weeks ago

    Delhi Division, India Seven Consultancy Full time

    JOB DETAILS Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations.Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements. Managing the sales bid process by responding to RFI’s & RFP,Working closely with Sales to ensure the successful closure of...

  • Tellecaller - Punjabi Bagh

    22 hours ago

    Delhi, Delhi, India Mother's Pride Pre School Full time

    **Admission Counsellor (Telecaller)** **Responsibilities-** **Handle Inbound Calls**: - Answer incoming calls from parents and other callers. - Provide information about the preschool's programs, curriculum, admission process, and facilities. - Address inquiries and concerns effectively, ensuring a positive and informative interaction. **Make Outbound...

  • Telecalling Internship in Delhi

    4 weeks ago

    Delhi, India Xcrino Business Solutions Pvt. Ltd Full time

    Job TitleTele caller Intern (English Speaking) Location: Dwarka, New Delhi (On-site) Job TypeFull-Time Internship Stipend/Salary₹8,000 – ₹15,000 per month + Incentives (Performance-Based) contact No: About The CompanyWe are a growing IT company focused on delivering innovative technology solutions and exceptional customer support. Our team thrives on...