Delivery Executive

2 days ago

Kattupakkam Chennai Tamil Nadu, India Vatanix Technologies Private Limited Full time

**Delivery Coordination**:

- Managing delivery schedules and routes to optimize efficiency.
- Coordinating with warehouse teams to ensure timely product pick-up.
- Communicating delivery updates to customers through various channels.
- **Customer Interaction**:

- Addressing customer inquiries and concerns regarding delivery status.
- Resolving delivery issues promptly and professionally.
- Maintaining positive customer relationships throughout the delivery process.
- **Quality Control**:

- Inspecting products before delivery to ensure quality standards are met.
- Managing returns and replacements due to product defects.
- **Logistics Management**:

- Monitoring delivery progress and tracking shipments.
- Identifying and addressing potential delivery delays.
- Collaborating with logistics providers to ensure smooth delivery operations.
- **Reporting and Analysis**:

- Tracking delivery metrics such as on-time delivery rates and customer satisfaction.
- Identifying areas for improvement in delivery processes.
- Generating reports on delivery performance to relevant stakeholders.

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 02/02/2025
Expected Start Date: 29/01/2025

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