Tellecalling

2 weeks ago

Hyderabad, India Green Park Hotels & Resorts ltd. Full time

**Roles and Responsibilities**

1. Answering calls and resolving queries about product or company.

2. Noticing significant subtitles of every discussion.

3. Conveying verbal acknowledgments of offers to our Sales group for closing.

4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.

5. Maintains operations by following policies and methodology and functional changes.

6. Keeps up quality service by adhering to organization guidelines.

7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.

8. Responding to inquiries concerning things or the organization

9. Posing questions to comprehend client necessities and close sales

10. Considering the details of each offering and staying side by the side of updates to these contributions.

11. Acquiring and updating an individual's contact details.

**Requirements**:

- Proven experience as a telesales representativeor other customer service role.
- High school diploma; Any Graduate/Diploma will be added advantage.
- Excellent knowledge of the English language, both spoken & writing.
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles

**Skills**
- Proficient in communication and interpersonal skills
- Research and record-keeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Work Location: One location

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