Operations Executive

6 days ago


Calicut, India YouGotaGift Full time

YouGotaGift is looking for an experienced and organized ‘Operations Executive - Rewards to support in the daily operations of the business. With a keen attention to detail, the Operations Executive will be able to assist in daily activities of the Rewards Team, including but not limited to creating accounts for clients, Uploading and maintaining the rewards portal, coordinating and responding to client queries, and liaising with internal and stakeholders to ensure smooth business operations..

**Responsibilities**:
**Internal Operations**
- Maintaining various excel trackers on a daily / weekly basis.
- Highlighting or escalating concerns for immediate action.
- Support in tracking and resolving client complaints or other concerns that involve the Rewards Team and following up with the concerned departments for timely resolution.

**Rewards Client Operations**
- Support in managing relationships with new & existing clients, which includes updating content, and actioning other requirements from the clients.
- Tracking and Escalating all required action points for timely resolution.
- Creating accounts and maintaining a tracker for all Rewards clients.

**Requirements**:

- Bachelor’s degree in any field.
- 1 to 2 years of work experience in a similar role.
- Excellent spoken and written English & Arabic and communication skills.
- Proficiency in MS Excel and PowerPoint.
- High level of attention to detail, extremely organized and time management

**You can have**:

- Top equipment to work with. Eg: Macbook Pro, Magic Mouse and Keyboard, 27 inch HD Professional Monitor, Quality earphone etc..
- Best Medical Insurance covering you and your family
- Relocation Assistance
- A cool, tech-focused environment

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Calicut - 673004, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (required)



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