Tele Caller Executive

7 days ago

Teynampet Chennai Tamil Nadu, India Buddhi Clinic Full time

**Key Responsibilities**:

- Make outbound calls to prospective and existing patients/clients to explain services and offers.
- Handle inbound calls, respond to queries, and provide accurate information.
- Schedule and confirm appointments with doctors/consultants.
- Maintain a call log and update the CRM/patient management system.
- Follow up with clients/patients for confirmations, reminders, and feedback.
- Work closely with the operations/clinical team to ensure smooth patient coordination.
- Achieve daily/weekly calling targets as set by management.
- Maintain professionalism and adhere to patient confidentiality at all times.

**Required Skills & Qualifications**:

- Minimum qualification: Graduate / Diploma (any discipline).
- Prior experience in telecalling, customer service, or healthcare front office preferred.
- Excellent communication skills (English and regional language).
- Good listening skills, polite and professional telephone etiquette.
- Ability to handle pressure and maintain a positive attitude.
- Basic computer knowledge (MS Office, CRM tools).

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

**Experience**:

- Telemarketing: 1 year (required)

**Language**:

- English (preferred)

**Location**:

- Teynampet, Chennai, Tamil Nadu (required)

Work Location: In person

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