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Female Sales Executive

2 weeks ago

Delhi, India The Loom Full time

We are looking for a qualified Female Customer Support Executive who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills.

**Responsibilities**:

- Resolving customer complaints & queries brought to your attention under a specific timeline through WhatsApp and website chat.
- Following up on sales inquiries that are made by potential customers through website chats and WhatsApp.
- Overseeing the customer service process.
- Contribute to sales team target and performance.
- Communicate via chat/WhatsApp with customers to understand their requirements and need to convert them into sales.
- Possessing excellent product knowledge to enhance customer support.

**Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1-3 years’ experience in sales chat process.
- Excellent interpersonal and written and oral communication skills.
- Should have Computer skills, MS Office, Chat Support.

**Job Location**: Wazirpur (Near Shalimar Bagh Metro)

**Working Day**:Mon to Sat (09:30AM to 06:30PM)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Are you comfortable travelling to job location - Wazirpur ( North Delhi - Walking distance from Shalimar Bagh Metro Station - Pink Line)?
- What is your last in-hand monthly salary? If you monthly in-hand salary is 20000, mention 20k or 20000.
- How many years of work experience do you have with sales?
- Can you chat with customers in English fluently?