Telecaller

4 days ago

Andheri East Mumbai Maharashtra, India Go Gauge Logistics Full time

**Job Title: Tele-caller**

**Location: Mumbai**
ensuring the
**Company Overview**:
Go Gauge Logistics is a leading freight forwarding company. We provide comprehensive logistics solutions to our clients globally, ensuring the timely and efficient delivery of goods.

**Responsibilities**:

- Conduct outbound calls to prospective and existing clients to introduce our freight forwarding services.
- Identify customer needs and requirements through effective questioning and active listening.
- Provide information about our services, pricing, and promotions accurately and persuasively.
- Follow up on leads generated through marketing campaigns or referrals.
- Schedule appointments for the sales team with qualified prospects.
- Maintain a database of contacts, interactions, and follow-up activities using CRM software.
- Speaking with customs officer and Indian agents
- Collaborate with the sales and marketing teams to develop strategies for maximizing lead conversion and customer retention.

**Requirements**:

- Fresher or Proven experience in telesales, preferably in the logistics or freight forwarding industry.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to work effectively in a fast-paced environment and meet targets.
- Proficiency in using CRM software and Microsoft Office Suite.
- High school diploma and additional qualifications in sales or marketing will be a plus.
- Fluency in [English and Hindi].

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunities for career advancement and professional development.
- Dynamic and supportive work environment.

**Application Process**:
**Salary**: From ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Andheri East, Mumbai, Maharashtra (required)

Ability to Relocate:

- Andheri East, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

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