Front Desk Executive

1 week ago

Bengaluru, India Avientek Full time

Experience : Min 2-3 years of similar experience

Qualification : Any Graduation

Job Purpose : The principal responsibility of the Executive Front Office is to Management of the front desk.

**Roles**:

- Welcoming and greeting the guests
- In
- charge of all front desk operations
- Knowledge of call transferring, screening & directing calls, good sense of holding customer on the phone and receiving the supply at the front end of the office.
- Transferring calls to various departments
- Responsible for dispatching couriers/mails and keeping a record of them
- Coordination of ID and other visitor’s cards
- Distributing inwards documents received
- Responsible for payments of bills
- Responsible for booking of travel and hotels for the company as and when required
- In charge of faxing documents to various locations on a timely manner
- Maintaining regular reports such as office invoices, telephone bills, statements of bill submission to accounts dept. etc.
- In charge of handling stationery items as per the requirement of various stores, branch office and head office.
- Responsibility of keeping reception area neat, clean & tidy. Awareness of staff movements
- Uploading the notice board and coordinating for the repair of office equipment’s as and when required.
- Other important work as and when required by the reporting manager

**Responsibilities**:

- Responsible to keep front office area free and clean. Awareness of movements
- Attending all the incoming calls, responding to them, and transferring the call to the appropriate department.
- Greeting and attending the visitors at the office
- Maintenance of important documents, files, and records in an organized manner.
- Providing assistance to the administration department.
- Keeping all the stationary, first aid medicine, housekeeping items in the organization up to date and order for fresh stock. Registers maintenance for that
- Responsible for supervising the housekeeping personnel and office boys, ensuring that they are attentive.
- Responsible for conferring and coordinating with other departments
- Handle petty cash
- Making vendor payment online
- Dispatching the outgoing couriers and share the tracking numbers to the respective persons

**Skills Required**:

- Interpersonal skills - Good in communication in local language with English, Hindi and local languages. Pleasant in interaction with the guests an important skill for the said post
- Multitasking - handling phones, dealing with visitors, and responding to staff requests requires the ability to juggle a variety of things at the same time
- Knowledge in Computer - should have adequate knowledge in MS Office with Outlook to ensure the daily routine work can be done easily.
- Knowledge of local language

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