Opd Coordinator

7 days ago


Beliaghata Kolkata West Bengal, India DeepRanjani Foundation Full time

**Position**: OPD Coordinator (Outpatient Department)

**Location**: 25, Dr. Asutosh Sastri Road, Kolkata - 700010 (Beliaghata, CIT Road)

**Contact**: +91 62922 89155

**Office Timings**: 10 am to 7 pm

**Organization Overview**:
DeepRanjani Foundation, founded on January 11, 2022, is a purpose-driven nonprofit dedicated to enabling holistic development and inclusion for individuals, with a strong focus on neurodiverse individuals and persons with disabilities (PwDs). Our mission is to provide equitable access to healthcare, education, skill training, supported employment, and emotional support systems so that every person can reach their fullest potential. We collaborate with schools, parents, doctors, and therapists to create sustainable, impactful, and inclusive programs.

**Role Summary**:
The OPD Coordinator is the primary administrative and customer service lead for the Outpatient Department. This role ensures the efficient, compassionate, and professional coordination of patient appointments, billing, and clinical logistics. The Coordinator acts as the crucial liaison between the patient/family, the clinicians, and the foundation’s administrative teams.

**Key Responsibilities**:
**1. Patient & Appointment Coordination**
- Manage the daily scheduling and booking of appointments for the multidisciplinary team (Psychologists, Therapists, Doctors).
- Serve as the first point of contact for all OPD visitors, managing check-in, check-out, and initial inquiry handling.
- Communicate proactively with patient parties (parents, caregivers, corporate partners) regarding appointment status, delays, and preparation requirements.
- Maintain accurate and confidential patient records (physical and digital files) according to organizational protocols.

**2. Billing & Financial Management**
- Coordinate the payment process, including collecting consultation fees and package payments (if applicable).
- Issue and maintain accurate billing and invoice entries using the designated software/system.
- Reconcile daily cash and digital transactions, ensuring all financial records align with appointments rendered.
- Handle insurance/subsidy documentation and coordination where applicable, guided by DeepRanjani’s policy.

**3. Administrative & Clinical Support**
- Ensure the OPD waiting area and consultation rooms are clean, well-stocked, and organized.
- Coordinate with internal clinical staff to manage case file flow, ensure therapist schedules are updated, and relay important patient updates.
- Manage inventory of office supplies and basic therapeutic materials for the OPD section.
- Generate weekly and monthly reports on OPD patient volume, revenue, and utilization rates for management review.

**Qualifications and Experience**:

- **Education**: Bachelor’s degree preferred.
- **Experience**: Minimum of 2-3 years of experience in a front-office, administrative, or coordination role, preferably within a healthcare, clinical, or NGO setting.
- Proficiency in financial record keeping and basic accounting software/spreadsheet management (e.g., Microsoft Excel).
- Exceptional organizational skills and the ability to manage multiple complex schedules simultaneously.
- Demonstrates a high level of empathy and sensitivity when dealing with special needs individuals and their families.

**Benefits**:
PF +ESIC

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person


  • OPD Coordinator

    6 days ago


    Beliaghata, West Bengal, India DeepRanjani Foundation Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Position: OPD Coordinator (Outpatient Department)Location: 25, Dr. Asutosh Sastri Road, Kolkata – Beliaghata, CIT Road)Contact: Office Timings: 10 am to 7 pmOrganization Overview:DeepRanjani Foundation, founded on January 11, 2022, is a purpose-driven nonprofit dedicated to enabling holistic development and inclusion for individuals, with a strong focus on...


  • Kolkata, West Bengal, India THE TIMES OF BENGAL Full time ₹ 18,00,000 - ₹ 30,00,000 per year

    OPD Doctors Required (Regular Basis)Mag X Medi Jiban Suraksha Nursing Home – Erenda, GhatakpukurJob Type: Regular / Visiting BasisLocation: Erenda, GhatakpukurAbout Us:Mag X Medi Jiban Suraksha Nursing Home is a fast-growing 35-bed healthcare facility (expanding to 50 beds) with ICU, NICU, HDU, Dialysis, and Emergency Units. We provide comprehensive...

  • OPD Cluster Manager

    1 week ago


    Kolkata, West Bengal, India myMD Healthcare Pvt Ltd Full time ₹ 42,000 - ₹ 4,50,000 per year

    Key Responsibilities:Drive growth and performance of OPD services across multiple centers.Onboard and maintain strong relationships with doctors.OPD callingHealth campsHotspot activitiesReferral networksEnsure effective community outreach initiatives.Lead, mentor, and monitor the OPD team for productivity and goal alignment.Coordinate with cross-functional...


  • Kolkata, West Bengal, India Apollo Sugar Clinic Limited Full time

    OPD Clinic executive ( 2 PM to 10 PM) of Apollo Sugar Clinic is responsible for creating a positive and welcoming first impression for patients and visitors. As the primary point of contact, the Front Desk Executive is crucial in ensuring efficient clinic operations, exceptional customer service, and effective communication between patients, staff, and...

  • Patient Counselor

    1 week ago


    Kolkata, West Bengal, India Kasukurthi Healthcare Pvt Ltd Full time

    **Exciting Job Opening: Patient Relationship Officer** **We’re Hiring!** We are looking for a compassionate, organized, and proactive **Patient Counsellor** to join our dynamic healthcare team. As a vital bridge between patients and hospital services, you will ensure that every patient receives an excellent care experience — from admission through...


  • Rajarhat, Kolkata, West Bengal, India Dr. Holla's Vitiligo Center Pvt. Ltd Full time

    We are looking for a Patient Care Coordinator to assist patients through their treatment journey — from appointment booking to follow-ups. The role involves communication, coordination, and basic administrative support to ensure smooth patient experience. - Greet and guide patients at the clinic - Manage appointment scheduling and confirmations - Follow up...


  • Salt Lake, Kolkata, West Bengal, India Advanced Grohair & Gloskin clinic Full time

    **Roles & Responsibilities** l Build and maintain relationships with internal and external customers. l Monitor registration and admission standards followed by the team and submit reports as required l Provide courteous service to clients and respond promptly and tactfully to their request or inquiries. l Responsible for identifying critical areas in...

  • Patient Care Manager

    2 weeks ago


    Kolkata, West Bengal, India Dr Ushasi Mukherjee Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Manage Appointment over calls.* good at tabulation , maintaining records , follow-ups* Coordinate OPD services .* Manage patient flow, counsel patients* Handle doctor activities, communicate effectively.Annual bonusWork from homeTravel allowanceOver time allowancePerformance bonus


  • New Town, Kolkata, West Bengal, India Apollo Sugar Clinic Limited Full time

    Key Responsibilities Patient Care Assist in patient assessments and documentation of medical history. Provide care, support, and education to diabetic patients, including monitoring blood glucose levels and medication administration. Prepare patients for consultations, medical procedures, and diagnostic tests. Medical Assistance Assist physicians...


  • Kolkata, West Bengal, India Tata Medical Center Full time

    **Fellowship in Maxillofacial Prosthodontics and Dental Oncology** Conceptualized in the year 2004 as a philanthropic initiative for the Eastern and North-Eastern parts of India and the neighboring countries, the Tata Medical Center (TMC) started operations in Kolkata on May 16, 2011. The hospital is governed by a charitable trust - Tata Medical...