Tele Caller Executive

23 hours ago

Erode Tamil Nadu, India Sky Solars Full time

**Responsibilities**:

- Answering phone calls and providing information about the company's products and services.
- Contacting both existing and potential customers using prepared scripts.
- Gathering customer information and relevant data.
- Asking questions to understand customer requirements and specifications.
- Resolving queries and addressing issues related to products and services.
- Recording sales phone calls and documenting sales deals.
- Processing product orders in a professional manner.
- Regularly updating and maintaining customer databases.
- Providing solutions and suggestions based on customer needs.
- Collaborating with a team or working independently as required.
- Managing multiple tasks and prioritizing work effectively.
- Demonstrating strong problem-solving skills.
- Paying exceptional attention to detail.
- Being a hard-working individual.
- Excelling in time management.
- Making sound decisions.
- Managing stress and pressure effectively.
- Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Understanding customers’ requirements by asking questions and closing the deal.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Facilitating companies’ sales by going the extra mile and meeting a sales quota.
- Keeping a record of all the sales calls and notes of useful information.
- Knowing all the details of the product or service offerings.
- Regularly updating and obtaining the lists of individual contact details.
- Meet and exceed sales target set by the organization.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects.
- Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
- Conducting each function with the utmost respect, regardless of the behavior of the other.

Keep record of every customer interaction and sales activities.

**Job Types**: Full-time, Permanent

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**

+91 7092355775

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