Voice Process

4 hours ago

Perungudi Chennai Tamil Nadu, India ACSASS Full time

Description

**Responsibilities**:

- Handle incoming customer calls in a professional manner.
- Address customer inquiries effectively and efficiently.
- Resolve customer issues and complaints to enhance satisfaction.
- Document customer interactions accurately in the system.
- Provide information about products and services to customers.
- Follow up on customer interactions to ensure resolution of issues.
- Collaborate with team members to improve overall service quality.

**Requirements**:

- 0 to 2 years of experience in a voice process or customer service role.
- Excellent verbal communication skills in English.
- Ability to work in a night shift schedule.
- Strong problem-solving skills and attention to detail.
- Proficient with basic computer operations and data entry.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Team player with a positive attitude and a commitment to customer service.

Pay: ₹13,000.00 per month

Work Location: In person

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