Coordinator

2 weeks ago

Bengaluru, India Computacenter Full time

**Coordinator**:
Coordinator

**Onboarding Support**
- Coordinating with courier partner in recovering assets from leaver employees on their LWD
- Monthly wise Employee ID card processing for supporting BU's
- Onboarding the new joiners and coordinate with Managers to have credentials ready for new Joiners on their date of joining

**IT Support**
- Creating DC's and E way bills for assets Shipments
- Insurance enrolment for assets dispatched and recovered and validating the same for all towers
- Maintaining trackers for assets,Insrance,Employee details and updating it on daily basis

**Departmental Support**
- Daily catch up call with supporting BU's
- Collecting BU wise employee transport data and consolidating the same to transport team
- Any Ad-hoc support as and when required from BU leads or associates
- Joining team calls
- Newsletter preparation
- Organizing employee engagement activities
- Partner employees timesheet management

**Global Support**

**Litmos LMS-Daimler**
- Automation of LMS requests for Daimler through SharePoint
- Managing Daimler engineers profile in LMS - User profile creation and Deletion, Assigning the engineers to respective teams to ease learning
- Managing the content(Learning paths,courses,Modules) creation and Upload to LMS as per leads requests
- Drafting weekly reports to the Global team to show real time progress of engineers
- Assist and train Team leads/Team Admins on tool usage

**LMS - Success factor**
- Automation of LMS requests for Success factor through Power BI and SharePoint
- Adding in new CYOS programs, creating contents,items,curricula as per requests to set the trainings go live.
- Creating quizzes,LMS classes, online element for blended ITEMS
- Internal training on LMS - SF to supporting admins from India

**Deal Assurance**
- Schedule and join weekly DA update and team blocker calls
- Handling DA-Mailbox and calendar management(categorizing mails & GoG invites to respective folders)
- Delegating as per SoW/policy handbook
- Tracking and reporting on bi-weekly GMS Exe pre-sales support call
- Data Quality check as per GoG(Governance)invite and in BETO register
- Triaging and handling engagements.
- Cross check and clarify with requestor on basic details about the opportunities
- Raising engagement request in the register for Maintenance Deals
- Triggering the CSD comms to solution manager/service designer
- Maintaining records of Deal Assurance scoreboard baseline

**Training Support**
- Organizing and co-ordinating for process trainings(CCNA, ITIL V4 ,PMP,Prince etc.,) for CC-India
- Training vendors official onboarded
- Liaison with vendor to get the training slots/batches as per requirements
- Reporting to BU leads on time to time updates on training
- Coordinating with SPOCS from BU's in consolidating the nominations as per seats reserved
- Scheduling and joining evaluation/solution call with trainer
- Procuring the training stationaries and requirements
- Keeping informed the nominees informed on the training details(Dates,Time, Venue etc.,)

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