Data Domain Expert

Hyderabad, Telangana

**Job ID** 30185920 **Job Category** Finance

**Role**: Data Domain Expert - Commercial**:
**Location**: Hyderabad, India

**Full/ Part-time**: Full-time

**Build a career with confidence**

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings. Carrier is on a mission to make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter, and more sustainable. Our teams exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them.

**About the role**

Carrier is looking for an experienced data management professional to join our team as Business Enterprise Data Domain Expert Level 3 - Senior Commercial. The Data Domain Expert Level 3 - Senior Commercial will be part of the Carrier Business Services (CBS) Global Master Data Management (MDM) team and will support the master data improvement strategy and roadmap for the Commercial function. The role will support the implementation of structural improvements, delivering the highest Master Data quality level aiming at running efficient end-to-end business processes and allowing for decision making based on trusted data.

The role supports the Data Principal Commercial on the data aspect of the Commercial function in close collaboration with the people, process, and technology partners. He/She designs and implements standardized end to end processes and tools for the maintenance of Commercial Master Data, delivering improved service quality, optimized cost to serve, controls & compliance, as well as enhancing customer experience. It also supports some Commercial function projects from a data perspective.

He/She operates in a highly complex systems landscape and within a matrix organization. System complexity includes at least 100+ ERP instances, several other enterprise-level systems, supported by multiple service providers. He/She manages stakeholders’ relationships with business process managers across the Commercial function to implement the strategy and roadmap for high quality Master Data.

**Key Responsibilities**:
Being part of an enthusiastic and dynamic team, your responsibilities include:
Business Data Analysis
- Data Analysis and Interpretation: Analyse data using statistical methods and tools to discover trends, patterns, and insights that can inform business decisions.
- Reporting and Visualization: help businesses create reports and dashboards in Qualtrics using data visualization tools to present complex data in an understandable and visually appealing manner
- Developing and Implementing Data Models: Develop models to address business issues. This may include predictive models, segmentation strategies, or other statistical models.
- Collaborating with Stakeholders: Work closely with BU’s and stakeholders to understand their data requirements and deliver insights and insights training that meet their needs.
- Identifying Opportunities for Process Improvement: Use data to identify inefficiencies or areas for improvement in business processes and recommend solutions.
- Supporting Data-Driven Decision-Making: Provide the data and analysis needed to support decision-making across the company, including local continuous improvement
- Staying Up-to-Date with Industry Trends and Tools: Keep abreast of the latest trends in data analytics, tools, and technologies to continuously improve data analysis capabilities.

Work closely with Carrier Commercial MDM team on the following Data Quality improvements
- Data Enrichment: Gather additional customer-related data attributes from well-defined sources (mainly Salesforce CRM), ensuring it is accurate, in time, and compliant with the architecture in place. Ensure compliance with data governance and regulatory requirements.
- Data Cleaning and Preprocessing: with support of MDM team, clean data to remove inaccuracies, inconsistencies, and duplicates. Prepare data for analysis by performing normalization, transformation, and encoding.
- Monitoring and Maintaining Data Quality: Regularly monitor data quality and accuracy, implementing measures to maintain high data standards.
- Support the CBS MDM team in the implementation of the company-wide Data Policies and Governance Framework
- Deliver the Master Data Management strategy and roadmap within the Commercial function
- Support the delivery of master data projects, ensuring timely completion within budget and value realization
- Together with Data Principals and Data Owner, define data standards, cleansing (Get Clean) and monitoring (Dashboard/KPIs) of the Commercial master data
- Supporting the delivery of controlled, governed, and harmonized data maintenance processes for the Commercial data domain, including their introduction int