Contact Centre I 3 to 5 Years I Kolkata

6 days ago

Kolkata West Bengal, India Capgemini Full time

Responsible for calling insurance companies in US to analyze the claims and follow up on outstanding Account Receivable
- Capable to capturing denials
- Appeal to insurances for pending claims
- End to End knowledge of revenue cycle management process
- Handle customer issues, escalation calls and coordinate with different functions, case management

**Primary Skills**:

- Experience in international BPO specifically in a Voice process
- Excellent communication (written and verbal) and comprehension skills in English

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