Credit & Collections Supervisor-fin

4 days ago


Bengaluru, India Oracle Full time

Manages credit and collections activities to include the timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action. Directs the activities of the credit & collections support staff to meet company objectives. Supervises a professional staff.

Responsible for managing the activities of credit approval and credit collection. Develops, implements, and maintains systems, procedures, and policies to enhance the credit and collections process. Recommends credit limits, handles special credit arrangements, and problem collection accounts. Coordinates with internal departments on credit policies. Oversees analysis of accounts receivable, aging of accounts to determine overdue accounts, and collections procedures. Creates and/or analyzes monthly reports.

Coordinates the daily activities of a work group, setting priorities to ensure task completion. Provides technical/functional leadership as well as first line supervision, but does not have hire/fire authority. Interacts daily with staff and/or functional peer groups in the presentation of factual information. Demonstrated ability to motivate others. Strong written, verbal, and interpersonal skills. Experience working with customers and sales staff. Attention to detail. Knowledge of Oracle Financials desired. BA/BS in Finance or Accounting.

We are building a new team who will assist the cash collection process for Oracle’s customers portfolio in Europe, Middle East and Africa. The main purpose of the role will be the maintenance of customers’ collections contacts database and timely correction of the records.
Coordinate a team of junior analysts to ensure high quality output and productivity metrics as agreed with regional manager.
Contribute to the successful cash collection within the established quarterly targets
Work closely with our collections teams to ensure accuracy and timely correction of customers’ contacts
Use Oracle systems and tools to identify and correct inaccurate data
Ensure Oracle compliance, internal policies, procedures, and guidelines are met



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