IT Helpdesk Associate

5 days ago


Jalukbari Guwahati Assam, India Dhrupad Technologies Full time

Hello Everyone,

Looking for Freshers to join the current team in a 24/7 support environment.

Openings - **IT Helpdesk**

Requirement - Immediate.

Location - **Guwahati.**

Gender
- No preference.

Managing Help desk tickets.

Providing tier-1 support.

Following up with customers/Clients to ensure full resolution of tickets raised.

Skills - Excellent communication (Mandatory
- Written and Verbal both), or Computer Science background (desired).

Salary
- **10,000Rs INR.**

**#Benefits -**:
♦ Salary within the 1st week, Incentives and overtime given.

♦ Opportunities to learn new skills & technologies.

♦ 5days working.

♦ Friendly Environment with Appraisals given if performance is excellent.

♦ Weekly Activities & Birthdays/Festival/Events celebrations/Outings.

Pay: From ₹10,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Internet reimbursement
- Paid time off
- Work from home

Shift:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Work Days:

- Monday to Friday

**Language**:

- English (required)

Work Location: In person

Application Deadline: 09/01/2025
Expected Start Date: 13/01/2025