Student Counselor

4 days ago

Anand, India TALENT HUB HR SOLUTION Full time

**Counsellors**

**Key Responsibilities**
- Follow through on student enquiries, requests or complaints and provide information and assistance as required
- Maintain excellent knowledge of student visa conditions and client programs and processes
- Possess high level of product knowledge and competency in using CRM for managing student cases and running performance reports. Ensure accuracy in data entry and management

**Key Performance Areas Include Delivering**
- Customer service/ Business acumen
- Client satisfaction
- High quality of work
- Technical & professional knowledge
- Good teamwork
- Communicating well
- Organisation & planning

**Requirements**:

- Bachelor’s or higher degree in any discipline (or work experience equivalent), International Education Background would be advantageous, however not essential
- At least one (1) year of sales or customer service experience in an office environment is required
- Good knowledge of the local education system for any of these given countries, United Kingdom, USA, Australia & Canada
- Proven language proficiency in English
- Good interpersonal, communication and customer service orientation
- Ability to handle multiple tasks under pressure and meet deadlines
- Good team player: eager to learn and grow in team environment
- Good computer skills and experience with CRM platform

**Job Types**: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 5 years (preferred)
- Counselling: 3 years (preferred)

Work Location: In person

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