Tellecaller
1 week ago
As a Telecaller at Infozub Private Limited, you will be responsible for managing a high volume of outbound calls to potential and existing customers. You will play a key role in communicating product benefits, engaging customers, and facilitating a positive customer experience.
**Responsibilities**:
- Make outbound calls to potential customers to share product information and answer any related queries.
- Follow communication scripts when handling different topics but also have the ability to go off-script when needed.
- Identify customer needs, clarify information, and provide solutions or alternatives.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
- Continuously improve through feedback.
**Requirements**:
- Proven experience as a telecaller, telemarketer, or a similar role in sales/customer service.
- Excellent communication and presentation skills.
- Proficient in English [and other languages if required].
- Skilled in negotiation and dealing with complaints.
- Persistent and results-oriented.
- Patient and able to handle customer rejection.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
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