E-commerce Business Associate
2 weeks ago
**Job Title: E-Commerce Business Associate**
We are looking for a customer-centric and cordial E-Commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience.
**Roles & Responsibilities**
- Managing Online Portals of the clients
- Manage online e-commerce accounts of clients
- Respond to customer web inquiries regarding online merchandise or service orders
- Assists customers with product selection, answer basic questions and suggest various product options that are available.
- Understanding client problems
- Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue
- Take accountability and responsibility for the work assigned
**Competencies Required**
- Excellent written and verbal communication skills
- Proficiency in MS Office and relevant software
- Excellent organizational and time management skills
- Ability to work collaboratively with other departments
- Handle multiple projects/assignments at the same time
- Build client relations
**Preferred Education**
Any Graduate or Post Graduate (BE/BBA/MBA)
**Work Location & Job Type**
You’ll be required to work full-time from our head office in Indore
**Salary**: ₹12,000.00 - ₹21,000.00 per month
Schedule:
- Fixed shift
Ability to commute/relocate:
- Indore - 452006, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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