Telesales Executive

**About PureIONIA**: PureIONIA, the official Indian extension of IONIA Korea, is at the forefront of the wellness industry, providing advanced alkaline water ionizers that transform everyday hydration. With a global legacy of over four decades, we are committed to enhancing well-being through innovative, pH-balanced water solutions for homes and businesses across India. Join our mission to empower healthier lives and contribute to a sustainable future.

**Key Responsibilities**:

- **Outbound Calling**: Conduct outbound calls to prospective and existing customers from provided lead lists (CRM, inquiries, referrals).
- **Product Presentation**: Effectively communicate the unique features, benefits, and value proposition of PureIONIA's alkaline water ionizers and related products to potential clients.
- **Lead Qualification & Nurturing**: Qualify leads by understanding customer needs, identifying pain points, and assessing their interest and purchasing potential. Nurture leads through consistent follow-ups.
- **Objection Handling**: Address customer queries, concerns, and objections professionally and persuasively, providing accurate information and building trust.
- **Sales Conversion**: Drive sales by guiding customers through the buying process, closing deals, and assisting with order placement.
- **CRM Management**: Accurately record all call details, customer interactions, and sales activities in the CRM system (e.g., lead status, notes, next steps, sales forecasts).
- **Target Achievement**: Consistently meet or exceed daily, weekly, and monthly sales and call targets.
- **Market Feedback**: Gather customer feedback and market insights, reporting relevant information to the sales and marketing teams to improve strategies.
- **Team Collaboration**: Collaborate effectively with field sales teams, marketing, and customer service to ensure a seamless customer journey.
- **Continuous Learning**: Stay updated on product knowledge, industry trends, and competitor offerings to enhance sales effectiveness.

**Qualifications**:

- Bachelor's degree or equivalent experience.
- 1-3 years of proven experience in telesales, telemarketing, or inside sales, preferably in consumer durables, health products, or water purification industries.
- Excellent verbal communication skills in English and Hindi (additional regional languages are a plus).
- Strong listening skills and ability to understand customer needs.
- Persuasive negotiation and closing skills.
- Proficiency in using CRM software (e.g., Salesforce, Zoho CRM, etc.) and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced, target-driven environment.
- High level of enthusiasm, resilience, and a positive attitude.
- Basic understanding of water purification, health, or wellness products is an advantage.

**Desired Attributes**:

- Self-motivated with a strong desire to achieve sales targets.
- Customer-focused with a polite and professional demeanor.
- Ability to handle rejections gracefully and learn from them.
- Disciplined and organized with strong time management skills.

**What PureIONIA Offers**:

- An opportunity to be part of a pioneering brand in the wellness industry.
- Competitive salary with attractive incentives based on performance.
- Comprehensive product training and ongoing sales coaching.
- A supportive and dynamic work environment.
- Potential for career growth into senior sales roles.

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Experience**:

- Telemarketing: 2 years (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person