Solutions Architect

**Key Responsibilities**:
**1. Architecture and Design**
- Define and design scalable Salesforce architecture, ensuring alignment with business goals and IT strategy.
- Lead the technical design process and ensure compliance with architectural standards, security policies, and governance frameworks.
- Evaluate and select appropriate Salesforce tools, technologies, and APIs to build robust solutions.
- Develop and maintain architectural blueprints and technical documentation.

**2. Solution Implementation and Integration**
- Define and implement data models, security models, and sharing rules across Salesforce platforms.

**3. Technical Leadership and Governance**
- Provide technical leadership to development teams, ensuring adherence to Salesforce best practices and coding standards.
- Collaborate with stakeholders, business analysts, and product owners to translate business requirements into scalable technical solutions.
- Conduct code reviews, troubleshoot performance issues, and provide guidance on optimizing Salesforce implementations.

**4. Security and Compliance**
- Ensure Salesforce solutions comply with security standards, data privacy regulations, and industry best practices.
- Implement role-based security, object-level permissions, and data encryption to protect sensitive information.

**5. Continuous Improvement and Innovation**
- Stay up to date with Salesforce product releases, new features, and industry trends.
- Drive the adoption of new tools and technologies to enhance Salesforce platform efficiency and performance.

**Required Skills and Experience**:
**Technical Skills**:

- Strong expertise in **Salesforce Service Cloud, Experience Cloud, Sales Cloud, and Marketing Cloud.**:

- Proficiency in **Apex, Agent force, Visualforce, AURA, Lightning Web Components (LWC), SOQL, and SOSL.**:

- Experience with Salesforce **API integrations (REST/SOAP), middleware, and ETL tools.**:

- Hands-on experience in **CI/CD pipelines, version control (Git), and deployment tools (Copado).**:

- Knowledge of data migration strategies and tools such as **Data Loader, MuleSoft, and Informatica.**

**Architectural Expertise**:

- Strong understanding of **Salesforce architecture patterns, multi-org strategy, and governance models.**:

- Expertise in designing **multi-cloud solutions** and integrating Salesforce with enterprise systems.
- Experience with **Salesforce DevOps, release management, and sandbox management.**

**Certifications**:

- Salesforce Certified Technical Architect (CTA) **(Preferred or willingness to pursue)**:

- Salesforce Certified Application Architect
- Salesforce Certified System Architect
- Other relevant certifications (e.g., Platform Developer II, Integration Architecture Designer)

**Soft Skills**:

- Strong leadership and mentorship skills to guide development teams.
- Excellent communication and collaboration skills to engage with business and technical stakeholders.
- Ability to manage multiple projects and prioritize tasks effectively.
- Analytical mindset with problem-solving capabilities.

**Education**:

- Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field.

**Preferred Qualifications**:

- Experience working in Agile environments with a strong understanding of Agile delivery frameworks (Scrum/SAFe).
- Hands-on experience with Salesforce Einstein Analytics, CPQ, and Field Service Lightning is a plus.

**Work Environment**:

- Opportunity to work on cutting-edge Salesforce implementations and enterprise-level solutions.
- Work from office per policy guidelines and work with teams across EU, APAC and US time zones.

Education: Bachelor's degree in computer science, engineering, information systems and/or equivalent formal training or work experience. Relevant Master’s degree, TOGAF certification and SAFe Agile certification strongly preferred.

Experience: Eight (8) years equivalent work experience in information technology or engineering environment with a direct responsibility for strategy formulation and solution/technical architecture, as well as designing, architecting, developing, implementing and monitoring efficient and effective solutions to diverse and complex business problems.

Knowledge, Skills and Abilities
- Fluency in English
- Accuracy & Attention to Detail
- Influencing & Persuasion
- Planning & Organizing
- Problem Solving
- Project Management

**Preferred Qualifications**:
**Pay Transparency**:
**Pay**:
**Additional Details**:
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related me