Educational Counsellor

1 week ago

Tiruchchirappalli, India Aakash Byjus Full time

Aakash BYJU’S - India’s trusted name in test preparation, offers the best of classroom and online learning experience, thereby giving students an extra edge. We help to prepare students for medical and engineering entrance exams such as National Eligibility Cum Entrance Test (NEET), Joint Entrance Examination (JEE - Main & Advanced), and school/ board examinations including scholarship exams such as NTSE, KVPY, and Olympiads.

**Aakash Advantage**:
1. 33 years of providing comprehensive and result-oriented test preparation

2. 275+ centres across India to help you prepare in your city

3. 3000+ expert faculty to tach, mentor and guide you

4. 85000+ Rankers in NEET & JEE

**BYJU’S Edge**

1. World’s largest education technology company with over 10 crore students

2. Conceptual clarity through high quality videos

3. Cutting-edge technology to help you practice and prepare better

Putting students first and continuously striving to meet their needs is core to Aakash BYJU’S. We are on a mission to build an omni-channel learning offering that will catapult the test-prep experience to the next level and help build India’s largest education company

**Purpose of the SSAO role**:
The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.

**As an SSAO, you are expected to**:
2. Ensure collection of outstanding fee from parents within the specified time.

3. Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.

4. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.

5. Ensure adherence to internal processes and compliances.

**To be successful in the SSAO role you are required to have**:
1. An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.

3. Fluency in communication of English and Regional language.

**Must have Attitude**:
1. Customer Orientation

2. Sense of Ownership and Accountability.

3. Result orientation

4. Emotional intelligence for working in a Team.

**Qualification**:
1. Must have bachelor’s degree.

2. Preferred BTech / MBA /Masters in Psychology, Education etc.

**Salary**: ₹100,000.00 - ₹350,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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