Store Assistant

A Store Executive in the têxtile industry typically has responsibilities centered around the management and operation of the store's day-to-day activities. The job description (JD) can include various tasks, which may vary depending on the specific company and store. Here's a general outline of a Store Executive's role in a têxtile store:
**Job Title: Store Executive (Textile)Job Purpose**:
The Store Executive is responsible for overseeing the efficient and smooth functioning of the store's operations, including inventory management, customer service, sales, and ensuring the store meets its performance goals.

**Key Responsibilities**:

- **Customer Service**:

- Provide excellent customer service by assisting customers with product selections, explaining fabric qualities, and helping with any inquiries.
- Address and resolve customer complaints or concerns professionally.
- **Inventory Management**:

- Oversee stock levels and ensure products are well-displayed and readily available.
- Conduct regular stock counts and track inventory to ensure there are no shortages or overstock situations.
- Manage stock replenishment and coordinate with the warehouse for new orders.
- **Sales Support**:

- Promote sales by suggesting complementary items and offering promotions to customers.
- Meet sales targets and track individual or team performance metrics.
- Implement marketing and promotional strategies effectively in-store.
- **Visual Merchandising**:

- Ensure that products are well-organized and displayed attractively, aligning with company guidelines.
- Keep the store neat, clean, and visually appealing to attract customers.
- **Store Operations**:

- Open and close the store, ensuring security and adherence to store policies.
- Manage cash registers, handle cash, and perform accurate billing and transactions.
- Ensure that all store processes are followed to maintain operational efficiency.
- **Staff Management**:

- Supervise, train, and motivate staff to ensure excellent customer service and productivity.
- Monitor team performance and provide feedback for continuous improvement.
- **Reporting and Documentation**:

- Maintain records related to sales, inventory, and other store operations.
- Prepare and submit regular reports on store performance, inventory status, and other key metrics.
- **Product Knowledge**:

- Stay updated on the latest têxtile trends, fabrics, and product offerings.
- Educate customers on the benefits and characteristics of different têxtile products.
- **Compliance**:

- Ensure adherence to health, safety, and company policies.
- Monitor store policies related to theft prevention, product handling, and other operational processes.

**Skills & Qualifications**:

- **Education**: A high school diploma or equivalent is often required. A degree in fashion, têxtiles, or retail management is a plus.
- **Experience**: Previous experience in retail or têxtile stores is preferred, but not mandatory for entry-level roles.
- **Skills**:

- Strong communication and interpersonal skills.
- Basic knowledge of inventory management and point-of-sale systems.
- Organizational skills and attention to detail.
- Customer-focused with an ability to drive sales and maintain store performance.

**Working Conditions**:

- Store Executive positions may require working weekends, holidays, or evening shifts depending on store hours.
- Ability to lift and manage têxtile products, which can sometimes be heavy or bulky.

**Key Performance Indicators (KPIs)**:

- Sales targets and revenue generation.
- Inventory accuracy and management.
- Customer satisfaction and feedback.
- Staff performance and training completion.

**Job Types**: Full-time, Permanent

Pay: ₹8,148.55 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Experience**:

- Retail sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person