Ticketing Executive

Position: Reservation and Ticketing Executive

Location: Kodungallur

Key Responsibilities:

- Manage travel bookings and reservations with precision.
- Process ticket issuance, cancellations, re-bookings, and refunds for both domestic and international flights.
- Assist customers with travel-related inquiries, providing timely and accurate information.
- Maintain up-to-date records of bookings, payments, and any changes.

**Requirements**:

- Minimum of 3+ years of experience in air ticketing and reservations, preferably in a Travel Desk operation.
- IATA Qualification (mandatory) and certificate in IATA Foundation Course.
- Proficient in Computerized Reservation Systems (CRS) such as Galileo, Amadeus, etc.
- Strong communication and interpersonal skills.
- High attention to detail and excellent problem-solving abilities.
- Ability to handle customer inquiries professionally and maintain a customer-focused approach.
- Salary and Benefits: 20000 -45000/
- **Job Type**: Night shift **Experience**: - 2 years (preferred) - Ticketing executive : 2 years (preferred) **Language**: - English (required)

**Job Types**: Full-time, Part-time, Permanent

Pay: From ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Evening shift
- Night shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 10/02/2025